Need to return an item to us?
No worries at all, we want to make sure you are completely happy! Returns are super easy - just contact us as soon as possible to let us know how we can help you.
Change of Mind
If you'd like to return an item due to a change of mind, you'll need to return the items to us in their original condition, within 14 days of your receiving the item in order to qualify for a refund, credit or exchange (excluding original shipping cost). Please ensure you carefully repackage items so they are kept safe from damage in transit, because unfortunately we cannot accept items which are damaged or dirty. Customers are responsible for the shipping cost to return items due to change of mind.
Return address: Earth Greetings U4/22 Bennet Ave Melrose Park SA 5039 AUSTRALIA.
Faulty or Damaged Items
Oh no! If you believe an item you have received is faulty or damaged, please contact us asap with your order number, photos of the item and as many details as possible. Once approved we will happily replace your item. If an item is sold out we can offer a similar alternative or refund.