Shipping Information

Free Shipping for retail orders over $50 within Australia 

For delivery within Australia, standard shipping is FREE for all retail orders over $50!

For retail orders under $50 value, shipping will be calculated at checkout. We offer flat rate postage of $3 for cards under 250 grams in weight. There is no tracking available on flat rate card postage. If you require tracking, please select eParcel or Standard Shipping.

Flat rate International Shipping for retail orders up to 1.5KG

International shipping on parcels up to 1.5KG in cubic weight is a FLAT RATE of $20 to anywhere in the world. For all weights above 1.5KG, postage is calculated at checkout. Please allow approximately 7-14 working days for standard delivery to locations outside Australia. International customers are responsible for any customs fees or duties charged after your parcel leaves Australia.

When will my order be dispatched?

Orders placed before 2PM AEST Monday to Friday will be dispatched that same day.  Orders placed after 2PM will be dispatched the next working day. 

How long will my order take?

Within Australia, orders dispatched using Standard Shipping or Australia Post can take between 3-7 days to arrive, depending upon your location. If you choose the Express Post option, parcels should arrive on the next business day if you are located within the Australia Post Next Day Delivery Network. Please check whether your location is covered by next day delivery, as well as up to date delivery timetables on the Australia Post website.

Parcel Tracking

For most parcels, our courier will email you a tracking number. We are unable to track envelopes (for example if you have only ordered a few greeting cards.) If you would like to enquire about the status of your order please email us and we will do our best to assist you. 

Authority To Leave

This will be selected by default for all parcels so the courier can leave the parcel in a safe place if you are not home.  Please let us know if you do not wish the parcel to be left when you are not home. The courier may drop your parcel to a pick up point nearby. In this case you should receive an email advising you. 

Christmas Rush

Please be aware that the 3 weeks leading up to Christmas are a very busy time for couriers and they do take longer to deliver your order during the Christmas rush. Please allow at least 7 working days for delivery of your order during this time.

If you have any queries regarding the shipping of your order please contact us via email or phone us on 08 8277 2001 during Australian business hours, we are happy to help!